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Communication Skills
Learn how to improve your communication skills, both written and verbal

Listening Skills Print
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Ever had a conversation with someone who talks non-stop, then ends the conversation with, "It was so great talking with you"? (Meanwhile you're thinking that you didn't do any of the talking!) The fact is that what endears you most to other people is not that you're a great conversationalist, but rather that you provide them the opportunity to share their thoughts and feelings with you.

So how can you become a better listener?

 

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Your Online Image Print
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These days, it seems most everyone has a profile on at least one of the online networking sites. Unfortunately, many people aren't making the most of that profile, and some are actually sabotaging their careers. Here are some tips you can use to evaluate (and makeover) your own profile.

 

 

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Making E-mail Work for You Print
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These days, e-mail is often the primary means of communication with your co-workers or clients. But the very qualities that make it easy and effective can also become landmines, if used incorrectly. And if your message will require too many back-and-forth details, just pick up the phone instead.

 

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Networking Strategies of the Pros Print
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networkingPeople often arrive at networking events late because the thought of talking to strangers makes them uncomfortable, but it doesn't need to be that way. Instead, focus on the concept of "six degrees of separation" and think to yourself, "I wonder what fascinating person I might meet at this event today?"

 

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Using Effective Body Language Print
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handshakeBody language can say a lot about you. It's a strong form of non-verbal communication, and includes the way you walk, gesture, make eye contact, and position your body. It provides insight into your feelings, attitudes and respect for others. So here are some body language basics that you can use to be better prepared for your next interaction with co-workers or clients. By understanding proper body language, you'll not only be able to control the impression you're making, but also better able to interpret the signals others are sending to you.

 

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